Terms of service
TERMS OF SERVICE
Welcome to CollectiblesLocker! The terms “we,” “us,” and “our” refer to CollectiblesLocker. CollectiblesLocker operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). CollectiblesLocker is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, which is available on our website. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colours or product appearance may differ from how they appear on your screen due to the device you use and its settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are depicted or rendered in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. CollectiblesLocker reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until CollectiblesLocker confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as CollectiblesLocker may be unable to accommodate cancellation requests after an order is accepted.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to our Return and Refund Policy, which is available on our website.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, duties, or import charges.
Prices posted in our online store may differ from prices offered through third-party marketplaces or other sales channels. We may offer promotions that affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete transactions and contact you as needed.
You represent and warrant that the payment information you provide is true, correct, and complete; that you are authorized to use the payment method provided; and that you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather, or other events outside our reasonable control.
Shipping, delivery, damage claims, and other related matters are subject to the policies and information provided on our website.
SECTION 6 - COLLECTIBLES & AUTHENTICITY
All collectibles and autographed memorabilia sold on CollectiblesLocker.com are sold as-is. Each autographed item is accompanied by a Certificate of Authenticity (COA) as shown in the product listing, issued by the respective authentication company.
CollectiblesLocker does not issue COAs independently and is not responsible for, and makes no representations regarding, the authenticity determinations of any third-party grading services, authentication companies, or resellers. Our authenticity commitment applies solely to items purchased directly from CollectiblesLocker.
Please note that authentication opinions are based on the professional judgment of the individual authenticator and represent their interpretation at the time of authentication. Authentication standards and opinions may vary between authenticators and authentication companies. CollectiblesLocker makes no guarantee that any item will receive the same authentication opinion from a different authenticator or third-party grading service.
For authenticity concerns regarding items purchased directly from us, please contact us at support@collectibleslocker.com.
SECTION 7 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by CollectiblesLocker, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a licence or other rights to you under any patent, trademark, copyright, or other intellectual property of CollectiblesLocker, Shopify, or any third party.
All rights not expressly granted are reserved by CollectiblesLocker.
CollectiblesLocker’s names, logos, product and service names, designs, and slogans are trademarks of CollectiblesLocker or its affiliates or licensors and must not be used without prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.
SECTION 8 - OPTIONAL TOOLS
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which those tools are provided.
We may also offer new features, tools, and resources through the Services in the future. Such features will be deemed part of the Services and subject to these Terms of Service.
SECTION 9 - THIRD-PARTY LINKS
The Services may contain materials and links to websites or online platforms provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
If you leave the Services to access third-party materials or websites, you do so at your own risk. We are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content from third parties.
Please carefully review third-party policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
CollectiblesLocker is powered by Shopify, which enables us to provide the Services to you. However, sales and purchases made through our store are made directly with CollectiblesLocker.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and CollectiblesLocker, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with CollectiblesLocker.
SECTION 11 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which is available on our website. Certain personal information may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside in order to provide services to you.
Please review our Privacy Policy for more information about how we, Shopify, and our partners use personal information.
SECTION 12 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
You represent and warrant that you own or have all necessary rights to the Feedback, have disclosed any compensation or incentives received in connection with its submission, and that your Feedback complies with these Terms.
We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms.
You are solely responsible for the Feedback you provide and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate at any time without prior notice, including after you have submitted an order.
SECTION 14 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly, for any unlawful or malicious purpose; to violate applicable laws or regulations; to infringe intellectual property rights; to harass, abuse, threaten, defame, or harm any person; to transmit false or misleading information; to send unsolicited advertising, junk mail, chain letters, spam, or similar solicitations; to impersonate another person or entity; or to engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services.
You must not upload or transmit viruses or malicious code; reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; collect or track the personal information of others; spam, phish, pharm, or pretext the Services; use robots, spiders, scraping tools, data-gathering or extraction tools, automated devices or processes, or other means to access the Services in violation of these Terms; or interfere with, bypass, or circumvent security or authorization features or other measures used to restrict access to the Services.
We reserve the right to suspend, disable, or terminate access to the Services if we determine that these Terms have been violated.
SECTION 15 - AGENTS
This section applies if you use, allow, enable, or cause the deployment of an autonomous or semi-autonomous software agent (“Agent”) to access, use, or interact with the Services.
No Agent may access, use, or interact with the Services unless it identifies itself and complies with the requirements of this section. We may limit, including through technical measures, whether and how Agents access, use, and interact with the Services.
Agents must identify themselves appropriately; must not conceal or misrepresent that access or interactions are generated by an Agent; must not mimic human behaviour to circumvent security measures; must not complete or circumvent CAPTCHAs or other measures intended to distinguish computer use from human use; and must not circumvent measures intended to block, limit, modify, or control Agent access to the Services.
SECTION 16 - TERMINATION
We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time as permitted by applicable law. You will remain liable for amounts due up to and including the date of termination.
Provisions that by their nature should survive termination will continue to apply following termination.
SECTION 17 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk.
Except as expressly stated by CollectiblesLocker and to the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available” without representations, warranties, or conditions of any kind, either express or implied.
Some jurisdictions limit or do not allow the exclusion of certain warranties, so portions of the above disclaimer may not apply to you.
SECTION 18 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, CollectiblesLocker and its partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products procured through the Services.
Some jurisdictions do not allow certain limitations or exclusions of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
SECTION 19 - INDEMNIFICATION
You agree, to the extent permitted by applicable law, to indemnify, defend, and hold harmless CollectiblesLocker, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, or claims arising from your breach of these Terms, your violation of applicable law or the rights of a third party, or your access to and use of the Services.
SECTION 20 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 21 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted on the Services constitute the entire agreement and understanding between you and us regarding your use of the Services and supersede prior or contemporaneous agreements, communications, and proposals relating to the Services.
SECTION 22 - ASSIGNMENT
You may not delegate, transfer, or assign these Terms or your rights or obligations under them without our prior written consent. Any unauthorized attempt to do so will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations as permitted by applicable law.
SECTION 23 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the applicable laws of the Province of Ontario and the federal laws of Canada applicable therein.
SECTION 24 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 25 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. We will provide notice of material changes as required by applicable law.
Your continued use of or access to the Services following the effective date of changes constitutes acceptance of the revised Terms.
SECTION 26 - CONTACT INFORMATION
Questions about these Terms of Service may be submitted through the Contact page on our website.